Your personal information is only collected to be utilised by your therapist in the delivery of
therapeutic services to you. Your personal information will not be disclosed to any third party without expressed, written consent by you or in the case of the above limits to confidentiality.
Christa Coetzee is the Personal Information officer registered.
As a part of therapy, records are kept of your therapy sessions. These clinical records will be kept indefinitely to ensure professional service rendering as many patients return periodically over their life span to deal with different issues. These records include minimal information that is important for your therapist to remember when providing ethical and effective care.
We aim to include the most minimal information possible in your notes, to decrease possible harm that may occur on the very low chance your file is legally requested by outside parties.
If therapy is terminated, you are welcome to request your information to be destroyed. This will be done by the Information Officer and by means of shredding. Should your therapist pass away unexpectedly, another therapist will take responsibility for your clinical records.
Any records older than five years will be destroyed. All current clients will be asked if they wish their records to be transferred to a new therapist. All remaining records will be destroyed once the five-year mark is reached.